Customer Support
Since it has a direct impact on customer happiness and loyalty, customer support is an essential component of any business. These are some essential elements of efficient customer service.
Quick Reaction: When customers have questions or concerns, they value prompt responses. Prompt support can avert annoyance and foster confidence in the organization’s capability to fulfil their requirements.
Clear Communication: Customer service agents should speak in a way that is easy for customers to comprehend and communicate in a clear and effective manner. This makes it possible to guarantee that clients get correct information and problem-solving assistance.
Help from Knowledgeable Agents: Customer service representatives need to be well-versed in the goods and services they are assisting customers with. This enables them to respond to the questions and concerns of clients with precision and efficaciousness.
Multichannel help: Allowing consumers to select the most convenient alternative for them is possible when help is provided across multiple channels, including chat, email, social media, and phone. Additionally, it guarantees that clients can get in touch with support whenever they need it.
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Job Description
Requirements
- Any Graduate / Post Graduate / MBA (marketing).
- 1-4 years of experience in Inside Sales / Outbound Sales / Tele-Sales / Educational Sales.
- Candidates should have knowledge in the Education sector.
- Excellent written and spoken English & can speak Hindi.
- Good negotiation and pitching skills required.
- Passion to work in a fast-paced start-up.
- Multi-disciplinary, continuous learning mind-set.
- Customer focus with a good convincing ability and confident personality.
Experience Requirement
- Any Graduate / Post Graduate / MBA (marketing).
- 1-3 years of experience in Inside Sales / Outbound Sales / Tele-Sales / Educational Sales.
Requirement
- Customer Retention.
- B2B.
- Cross-selling.
- Up-selling.
Skills Required
- B2B Sales.
- Customer Retention.
- Client Relationship.
Business Development Manager
Location: Prayagraj
Position Type: Full-time
Experience: 2-3 years in Business Development, preferably in the dairy industry
Education: MBA degree or equivalent
Company Overview:
Arkaja is a leading player in the Dairy sector, dedicated to delivering high-quality products and services to our clients. With a focus on innovation and sustainability, we strive to make a positive impact in the industry.
Job Description:
We are seeking a dynamic and results-oriented Business Development Manager to join our team. The ideal candidate will have 2-3 years of experience in business development, with a preference for candidates with a background in the dairy industry. As a Business Development Manager, you will be responsible for identifying new business opportunities, developing and maintaining client relationships, and driving revenue growth.
Key Responsibilities:
- Identify and pursue new business opportunities to expand our client base in the dairy industry.
- Develop and maintain strong relationships with existing clients, ensuring customer satisfaction and retention.
- Collaborate with cross-functional teams to develop strategies for market penetration and growth.
- Conduct market research and analysis to identify trends, competitive landscape, and potential areas for expansion.
- Prepare and deliver presentations to prospective clients, effectively communicating the value proposition of our products and services.
- Negotiate contracts and agreements with clients, ensuring favorable terms for both parties.
- Track and report on sales performance and key metrics, providing insights and recommendations for improvement.
- Stay up-to-date on industry developments and best practices, continuously seeking opportunities for innovation and improvement.
Qualifications:
- Bachelor’s degree in Business Administration, Marketing, or related field.
- MBA degree or equivalent.
- 2-3 years of experience in business development, preferably in the dairy industry.
- Proven track record of meeting or exceeding sales targets and objectives.
- Strong interpersonal and communication skills, with the ability to build rapport and negotiate effectively.
- Strategic thinker with a results-oriented mindset.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proficiency in Microsoft Office suite and CRM software.
Benefits:
- Competitive salary commensurate with experience
- Health insurance and retirement benefits
- Opportunities for professional development and career advancement
- Dynamic and collaborative work environment
- If you are a motivated and goal-driven individual with a passion for business development and experience in the dairy industry, we encourage you to apply for this exciting opportunity. Join us in making a difference in the Dairy sector!
This is a full-time role for a Customer Care Executive at Kepler Voice. As a Customer Care Executive, you will be responsible for providing exceptional customer support and service. Your day-to-day tasks will include assisting customers with their inquiries, resolving issues, ensuring customer satisfaction, and maintaining effective communication with customers.
Qualifications
- Customer Support, Customer Satisfaction, and Customer Service skills
- Excellent communication skills
- Sales skills
- Ability to handle difficult customer situations with empathy and professionalism
- Problem-solving and troubleshooting skills
- Strong attention to detail
- Ability to multitask and prioritize tasks effectively
- Prior experience in a customer service role is preferred
Job Openings for 2 Service Executive Jobs for Freshers in Prayagraj, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Machine Maintenance,Utility Maintenance etc.
Experience : 0 – 2 Years
No. of Openings : 2
Education : Higher Secondary, Secondary School
Role : Service Executive
Industry Type : Wellness / Fitness / Sports / Beauty
Gender : Male
Job Country : India
No. of Requirements – 1
Education – Any Graduate
Experience – 6 Months to 5 Years (Field Sales)
Age -. Below 32 Years
Job Role –
- Prospect and generate new leads, as well as catering and cracking the leads given
- Developing and maintaining relationship with Painting Contractors
- Explain about Company products to potential customers/contractors and convince them to purchase company product
- Organize promotional event and/or give presentation about various rewards/benefits to contractors
Experience/Knowledge/Skill requirement/Tools requirement:-
- Sales and promotion knowledge, marketing know-how
- Interpersonal skill, Convincing Skill, Communication skill
- Ready to travel and having two-wheeler is mandatory (Driving License is must)
Salary Budget – 15K to 18K PM + TA + Incentive Designation – Customer Executive (Sales) Location – Prayagraj Employment Type – Contractual Payroll – Lobo Staffing Solutions Pvt. Ltd
