Here are some typical responsibilities associated with the role of a Receptionist Cum Tele caller:
Receptionist Responsibilities:
Saluting and inviting guests.
overseeing the front desk and making sure the waiting room is neat and orderly.
taking incoming calls and directing them.
answering questions from patrons, clients, or other guests.
Tele caller Responsibilities:
placing outbound calls to consumers or prospective prospects.
making calls for surveys or telemarketing as needed.
supplying details regarding goods or services.
answering phones to follow up on leads or enquiries received.
Tasks Related to Administration:
handling and allocating incoming correspondence.
helping with record-keeping and data entry.
arranging meetings and appointments.
giving calls or guests some basic information.
Proficiency in Communication:
Proficiency in spoken communication to engage with guests and callers in an efficient manner the capacity to communicate properly and with clarity.
Multitasking:
juggling multiple activities at once, like taking calls and taking care of front desk duties.
Client Support:
ensuring that calls and guests have a pleasant and pleasant experience
answering simple questions or sending them to the right department.
Computer Proficiency:
proficiency with fundamental computer programmed for duties including email correspondence, data input, and managing digital content.
Solving Problems:
Capacity to manage unforeseen circumstances or issues that can surface when interacting with guests or calls.
Employers usually seek applicants with great communication skills, a customer-oriented mindset, and the capacity to manage many responsibilities with efficiency when hiring for a Receptionist Cum Tele caller position. Furthermore, it is frequently seen as a bonus if one is familiar with office supplies and fundamental computer programmed.
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