Deputy Manager
Within an organization, a deputy manager holds a leadership role and is usually in charge of supporting the manager in supervising operations, managing personnel, and guaranteeing that the team achieves its objectives. The following are some essential duties and competencies frequently linked to the position of deputy manager.
Responsibilities
Helping Management: Provide support to the manager in terms of organizing, arranging, and arranging different tasks inside the division or company.
Supervision: Keep an eye on staff members’ work while offering direction and assistance to guarantee that projects are finished quickly and to a high standard.
Operational management: assist in overseeing daily activities and making sure that procedures are effective and efficient.
Performance Monitoring: Keep tabs on and assess each team member’s performance, offering suggestions for improvement and carrying them out as needed.
Apply Link
“This position is open with Bajaj Finance ltd.”
Data Science, Data Mining, Data co-ordination with marketing team, BI team
Driving FA data campaigns
Sales query resolution on regular basis
Duties And Responsibilities
Х Meeting & exceeding business goals/targets in different products ie. Loans & Insurance bundled/Non Bundled through Lead fulfillment & Field Activity on existing Data Base
Х Manage, control & own all channels businesses.
Х Recruit, retain, manage & build a productive team of Off Roll employees
Х Maintain delinquency on the portfolio, in line with the Product Segment.
Х Take Care of customer Escalations and Complaint
Х Monitor & measure key conversion, productivity & data penetration metrics
Х Effectively engage with Credit, Operations & Risk teams.
Required Qualifications And Experience
Х Graduates with relevant experience of 2-3 prior work experience of Direct or Channel sales in loans. Experience in Insurance will be an added advantage.
Х Excellent Team Handling and problem resolving ability.
Х Ability to Recruit FOS through different channels.
Х Good hands on experience and knowhow for working on Data Management and MS Office.
Х A good team leader to handle the team and achieve the set target.
Х Exceptionally high motivational levels and needs to be a self starter.
- Individual contributor that works under limited supervision.
- Applies subject matter knowledge.
- Requires capacity to understand specific needs or requirements to apply skills/knowledge.
MAIN RESPONSIBILITIES
- Drives sales of organizations products and related revenues through a network of distribution partners.
- Evaluates, selects, manages and supports distributors with the goal of maximizing related revenue generation.
- Collects payments and supervises distributor timely payment.
- Monitors, coordinates and ensures sufficient supply of organizations products to distributor.
QUALIFICATIONS
- Associates Degree (13 years)
Job Purpose
This position is open with Bajaj Finance ltd.
First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.
Duties And Responsibilities
PRINCIPAL ACCOUNTABILITIES
(Accountabilities associated with the job)
- Achieving business numbers with the assigned line of channels (Basis location and market potential).
- People Management (Off roll) Hiring, Retention & Productivity.
- Sales Governance through compliance of systems and processes.
- Responsible for tracking, managing & controlling PDD requirement compliance
- Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done.
- Understanding of CRM Salesforce.com.
- Effectively engage with Credit, Operations & Risk teams.
- To ensure TAT is maintained for case processing.
- MAJOR CHALLENGES
(Challenges faced on an on-going basis in carrying out the job)
- Training of self and their team below.
- Hiring right candidate.
- Smooth onboarding to help settle the employee well in BFL.
- Smooth onboarding of New Dealer/Partner with BFL
- Retention of Off-roll staff
- DECISIONS
(Key decisions taken by job holder at his/her end)
- Hiring of Off roll staff
- Approvals by coordinating with internal stake holders eg. Clearing cases
- Lead allocation
- Field activity planning and closure
- INTERACTIONS
(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)
Internal Clients
Roles you need to interact with inside the organization to enable success in your day to day work
- Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file.
- Connect with HR department for hiring & retention
External Clients
Roles you need to interact with outside the organization to enable success in your day to day work
- Engaging with customer.
- Mapping of market competition.
- DIMENSIONS
(Key numerical data which will reflect the scope and scale of activities concerning this job)
Financial Dimensions
(These should be quantifiable numerical amounts)
- From 45 to 70 Cases MOM (depending upon location and market potential)
Other Dimensions
(Significant volume dimensions associated with the job)
Total Team Size: 9
Number of Direct Reports: 5 to 9
Number of Indirect Reports: NA
Number of Outsourced employees: 5 to 9
Number of locations: 1 to 4
Number of products: 1 i.e. Two wheeler Loan
Required Qualifications And Experience
SKILLS AND KNOWLEDGE
(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)
Educational Qualifications
- Qualifications Graduate / Post Graduate
- Good command in excel is essential.
- Work Experience 1 to 3 years of relevant experience in managing team
- Result oriented – Go getter attitude is must
- Should have collaborative work style to engage with peers & colleagues across the company.
- Excellent Team management & Interpersonal Skills.
- Excellent command over communication skills.
- Highly ambitious & self-motivated
We are Urgently Hiring For Deputy Manager !!!
Position- Deputy Manager (Head Of Telecaller Team)
Base Location– Kaushambi (UP)
Qualification – Any Graduate / Post Graduate
Experience – 4 to 7 years of experience of telesales with minimum 2 years of experience in team handling.
Remuneration – INR 3 LPA to 5 LPA CTC (based of relevant experience)
Comp Profile : Banking / Finance Sector
Telesales Deputy Manager Responsibilities:
- Meeting with sales managers to discuss telesales strategies.
- Training junior telesales staff.
- Writing sales scripts and customer answer sheets.
- Implementing sales strategies.
- Managing the telesales team and assisting junior staff.
- Monitoring the performance of the sales team.
- Setting weekly and monthly sales targets.
- Maintaining customer relationships.
- Handling escalated customer complaints.
- Compiling and presenting sales reports.
Telesales Deputy Manager Requirements:
- Bachelors degree in marketing, human services or similar field.
- Previous experience working as a telesales manager.
- Experience in telesales preferred.
- Strong managerial and sales skills.
Job Purpose
This position is open with Bajaj Finance ltd.
Duties And Responsibilities
- managing end to end recon for all big accounts for OEW business
- Following up for outstanding and closing recon issue of all other accounts
- Lan creation of all new account getting enrolled
- multiple DSR related to cross sell
- monthly follow up with sales team for getting invoice for monthly pay-out processing
- coordinating and sending all UTR no back to team for pay-out that got processed and following up for discrepancies for realising payments on time
- following up with finance for payments.
Required Qualifications And Experience
Graduate / Post Graduate.
Good in MS Office
