“We won’t make the same mistake twice”: Boeing CEO regarding Alaska Airlines plane door malfunction. In response to the mid-air panel rupture from an Alaska Airlines aircraft on Friday, Boeing CEO Dave Calhoun said on Tuesday that the airline had made a mistake and that it will cooperate with regulators to ensure that it “can never happen again.“
The remarks represented Boeing’s first formal admission of fault since Friday’s disaster, which left the 737 MAX 9 aircraft with a massive hole in it.
The two American airlines operating the temporarily grounded aircraft, Alaska Airlines and United Airlines, have discovered loose parts on comparable aircraft, sparking concerns that the incident might have occurred again.
According to people familiar with the situation, Boeing informed employees in a separate meeting that discoveries of loose bolts on aircraft were being handled as a “quality control issue” and that investigations were being conducted at Spirit Aerosystems, a supplier.
According to them, Boeing has given orders to its facilities and those of its suppliers to make sure that these issues are resolved and to conduct more thorough inspections of systems and procedures.
Calhoun told staff members, “We’re going to approach this, number one, acknowledging our mistake,” as per an excerpt made public by Boeing. “We’re going to approach it with 100% and complete transparency every step of the way.”
As United canceled 225 daily flights, or 8% of its total, and Alaska canceled 109, or 18%, Boeing shares dropped 1.4% on Tuesday. On Wednesday, similar cancellations were anticipated.
Boeing staff members were also informed by Calhoun that the business will “ensure every next airplane that moves into the sky is in fact safe.”
We applauded the quick actions of the Alaska Airlines crew in landing the 737 MAX 9 plane with only minor injuries sustained by the 171 passengers and 6 staff members.
Calhoun praised Alaska Airlines for swiftly halting its 737 MAX 9 aircraft, saying he understood “how hard it is to ground planes, much less the fleet,” according to the sources. Calhoun was a member of the Boeing board when all MAX aircraft were suspended globally in 2019.
Customers of Boeing were rattled by the catastrophe, according to Calhoun, who “shook me to the bone,” according to the quotes from him.
Since the full-scale, 20-month grounding of the 737 MAX series in March 2019, which followed two crashes in 2018 and 2019 that claimed up to 350 lives, Boeing has had multiple production problems.
Following the incident on Saturday, the Federal Aviation Administration (FAA) of the United States grounded 171 aircraft, leading to multiple flight disruptions.
On 737 MAX 9 aircraft operated by carriers with denser seating arrangements, an available evacuation door is replaced by the panel that blew off Alaska Air Flight 1282.
According to the sources, Boeing has examined the service records of previous Boeing 737-900ER aircraft with a comparable door plug. However, all of these aircraft have undergone thorough maintenance after delivery, and none have indicated any indication of similar issues.
Alaska Airlines and United Airlines both reported on Monday that, during early inspections, they had discovered loose parts on many grounded aircraft. This raised further questions over the manufacturing process and approvals process for Boeing’s best-selling jet family.